Frequently asked questions
General informations
With many Viessmann products (e. g. moving figures or lamps), when operated in DC mode, the brown cable is connected to the + pole. Should your product not work, check the polarity.
It is recommended that the distance between displays should not exceed 60 cm, with the cable between the display and the control module not exceeding 30 cm. If the distance is greater, a trouble-free operation cannot be guaranteed. However, in some cases, it may be possible to use larger distances of up to 1 m or more under favourable conditions, but this must be tested on a case-by-case basis.
Item 4555 H0 Switchpoint light comprises two lantern bodies with different lengths. In case of a train derailment, check the lantern body you have used. Should you use the body with ca. 10.5 mm length, exchange it with the shorter one.
To increase the volume of external speakers on sound modules, please use an external amplifier. The maximum output power of the sound module is approx. 1W.
To connect an external amplifier, please refer to the following illustration:
Please be sure to observe the assignment of the connections on the jack plug!