Help/Support
Technical hotline...
The best Service for you. Our experienced staff is at your disposal.
Monday: 6:00 pm – 8:00 pm Hotline No.: +49 6452 9340-27
Thursday: 10:00 am – 12:00 noon info@viessmann-modell.com
Viessmann Customer Service...
Monday-Friday: 07:00 am – 12 noon Hotline No.: +49 6452 9340-31
service@viessmann-modell.com
kibri Customer Service...
Monday-Thursday: 07:00 am – 15:30 pm
Friday: 07:00 am – 12 noon Hotline No.: +49 6452 9340-23
Vollmer Customer Service...
Monday-Thursday: 07:00 am – 15:30 pm
Friday: 07:00 am – 12 noon Hotline No.: +49 6452 9340-23
Best service is our aim!
Best quality due to modern production technology - best quality also in customer service.
Click here for the service form [PDF].
Send it directly to us. Our reliable and experienced customer service will satisfy you quickly and unbureaucratically:
Viessmann Modelltechnik GmbH
Customer Service
Bahnhofstraße 2a
D-35116 Hatzfeld
Or take the product to your dealer. He will ensure that it reaches us as quickly as possible and is repaired or replaced.
Speed and goodwill in processing complaints are part of our understanding of quality and service.