Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the goods.
To exercise the right to cancel, you must inform us (Viessmann Modelltechnik GmbH, Bahnhofstr. 2a, 35116 Hatzfeld-Reddighausen, phone: 06452/93400, fax: 06452/934019, e-mail: info@viessmann-modell.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You can use the attached sample withdrawal form, but this is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your notification of exercising your right of withdrawal before the withdrawal period has expired.
CONSEQUENCES OF CANCELLATION
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may withhold the refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.
You must send or return the goods to us immediately and in any case within 14 days of the day on which you notify us of the revocation of this contract at the latest. The deadline is met if you send the goods before the 14-day period has expired.
You bear the direct costs of returning the goods.
You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking their condition, properties and functionality.
End of the withdrawal policy
ADDITIONAL INFORMATION
In the event that you return the goods to us, we ask you to use the original packaging, if still available.
Sample Cancellation Form
Sample Cancellation Form According to
Article 246a § 1 para. 2 sentence 1 no. 1 and § 2 para. 2 no. 2 EGBGB
If you wish to withdraw from the contract, please fill out this form and send it back to us
To Viessmann Modelltechnik GmbH, Bahnhofstr. 2a, 35116 Hatzfeld-Reddighausen, phone 06452/93400, fax 06452/934019, e-mail: info@viessmann-modell.com
I/we (*) hereby revoke the contract concluded by me/us (*) for
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the purchase of the following goods
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ordered on: (*). . . . ./received on (*) . . . . .
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Name of the consumer(s)
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Address of the consumer(s)
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Signature of the consumer(s) (only for notification on paper)
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Date
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(*) Delete what is not applicable