Help / Support around the model railroad

Viessmann Modelltechnik GmbH

Give us a call, we will make time for you.

Technical Questions

You can call our technology hotline:
Phone: +49 6452 9340-27

Technical hotline
Monday 6 - 8 pm
info@viessmann-modell.com

CarMotion hotline
Thuesday 10 - 12 am
carmotion@viessmann-modell.com

Viessmann Modelltechnik Customer Service

How to contact our Viessmann Modelltechnik customer service for model railway accessories:
Monday - Friday: 07.00 - 12.00 pm
Phone: +49 6452 9340-31
For a swift and seamless process, please send us spare parts orders via email or use the service form: https://viessmann-modell.com/shop-service/service-formular/.

service@viessmann-modell.com

kibri Model Building Customer Service

How to reach our kibri model making customer service:
Monday - Thrusday: 07.00 am - 3.30 pm
Friday: 07.00 - 12.00 am
Phone: +49 6452 9340-23
For a swift and seamless process, please send us spare parts orders via email or use the service form: https://viessmann-modell.com/shop-service/service-formular/.
service@kibri.com

Vollmer Model Building Customer Service

How to reach our Vollmer Model Building Customer Service:
Monday - Thursday: 07.00 am - 3.30 pm
Friday: 07.00 - 12.00 am
Phone: 06452 9340-23
For a swift and seamless process, please send us spare parts orders via email or use the service form: https://viessmann-modell.com/shop-service/service-formular/.
service@vollmer-online.de

Or take a look at our forum.