Terms of delivery and payment for private persons
Shipping process Germany
Your order is shipped as an package directly from the Viessmann warehouse; shipping is done by our logistics partner DPD.
Shipping time
Usually, you will receive your order within 1 to 3 work days for items in stock in the warehouse.In exceptional cases it may happen that an item may be out of stock in the warehouse although the system says it is available. You will be informed about this, and you will have to order the item again, when it is available again.
Shipping costs
The amount of the shipping costs inside Germany depends on the value of the order:
| For orders over 50.00 Euros | free shipping |
| For orders below 50.00 Euros | 5.95 Euros |
Methods of payment
For orders via our online shop we offer you the possibility to pay your goods by direct debit via PayPal.
International shipping procedure
Your order is shipped as an package directly from the Viessmann warehouse; shipping is done by our logistics partner DPD.
For technical reasons it is necessary, that for all shop orders the shipping and billing country is the same.
Please note the minimum order value of 50€ for orders within the EU and 100€ for orders from third countries.
International methods of payment
For orders from abroad there is only the possibility to pay via Paypal.
Shipping costs
Please see the following table for shipping costs to your country. In any event, you are responsible for duties levied on the shipment in your country.
| LKZ | Land | Versandkosten | Zoll |
|---|---|---|---|
| BE | Belgien | 10,95 | |
| BA | Bosnien-Herzegowinazegowina | 63,95 | 3. Land |
| BG | Bulgarien | 37,95 | |
| DK | Dänemark | 10,95 | |
| EE | Estland | 19,95 | |
| FI | Finnland | 19,95 | |
| FR | Frankreich | 14,95 | |
| GR | Griechenlandd | 37,95 | |
| GB | Grossbritaniennien | 19,95 | |
| IE | Irland | 18,95 | |
| IS | Island | 63,95 | 3. Land |
| IT | Italien | 14,95 | |
| HR | Kroatien | 22,95 | |
| LI | Liechtensteinn | 37,95 | 3. Land |
| LT | Litauen | 22,95 | |
| LU | Luxemburg | 10,95 | |
| MC | Monaco | 52,95 | 3. Land |
| NL | Niederlande | 10,95 | |
| NO | Norwegen | 52,95 | 3. Land |
| AT | Österreich | 10,95 | |
| PL | Polen | 14,95 | |
| PT | Portugal | 18,95 | |
| RS | Republik Serbienbien | 63,95 | 3. Land |
| RO | Rumänien | 37,95 | |
| SE | Schweden | 18,95 | |
| CH | Schweiz | 37,95 | 3. Land |
| SK | Slowakei | 14,95 | |
| SI | Slowenien | 14,95 | |
| ES | Spanien | 18,95 | |
| CZ | Tschechien | 10,95 | |
| HU | Ungarn | 14,95 | |
| LV | Lettland | 22,95 | |
| AF | Afghanistan | 52,95 | 3. Land |
| AL | Albanien | 52,95 | 3. Land |
| DZ | Algerien | 52,95 | 3. Land |
| AD | Andorra | 52,95 | 3. Land |
| AO | Angola | 52,95 | 3. Land |
| AI | Anguilla | 52,95 | 3. Land |
| AQ | Antarktis | 52,95 | 3. Land |
| AG | Antigua Und Barbuda | 52,95 | 3. Land |
| AR | Argentinien | 52,95 | 3. Land |
| AM | Armenien | 52,95 | 3. Land |
| AW | Aruba | 52,95 | 3. Land |
| AZ | Aserbaidschan | 52,95 | 3. Land |
| AU | Australien | 52,95 | 3. Land |
| HM | Australien Heard und McDonald Inseln | 52,95 | 3. Land |
| EG | Ägypten | 52,95 | 3. Land |
| GQ | Äquatorialguinea | 52,95 | 3. Land |
| ET | Äthiopien | 52,95 | 3. Land |
| BS | Bahamas | 52,95 | 3. Land |
| BH | Bahrain | 52,95 | 3. Land |
| BD | Bangladesh | 52,95 | 3. Land |
| BB | Barbados | 52,95 | 3. Land |
| BY | Belarus | 52,95 | 3. Land |
| BZ | Belize | 52,95 | 3. Land |
| BJ | Benin | 52,95 | 3. Land |
| BM | Bermuda | 52,95 | 3. Land |
| BT | Bhutan | 52,95 | 3. Land |
| BO | Bolivien | 52,95 | 3. Land |
| BW | Botsuana | 52,95 | 3. Land |
| BV | Bouvet-insel | 52,95 | 3. Land |
| BR | Brasilien | 52,95 | 3. Land |
| IO | Britische Territorien im Indischen Ozean | 52,95 | 3. Land |
| VG | Britischen Jungferninseln (UK) | 52,95 | 3. Land |
| BN | Brunei (Sultanat Brunei) | 52,95 | 3. Land |
| BF | Burkina Faso | 52,95 | 3. Land |
| BI | Burundi | 52,95 | 3. Land |
| CL | Chile | 52,95 | 3. Land |
| CN | China | 52,95 | 3. Land |
| CC | Cocos (Keeling) Inseln | 52,95 | 3. Land |
| CK | Cook-Inseln | 52,95 | 3. Land |
| CR | Costa Rica | 52,95 | 3. Land |
| DM | Dominica | 52,95 | 3. Land |
| DO | Dominikanische Republik | 52,95 | 3. Land |
| DJ | Dschibuti | 52,95 | 3. Land |
| EC | Ecuador | 52,95 | 3. Land |
| SV | El Salvador | 52,95 | 3. Land |
| ER | Eritrea | 52,95 | 3. Land |
| FK | Falklandinseln (malvinas) | 52,95 | 3. Land |
| FO | Färöer | 52,95 | 3. Land |
| FJ | Fidschi | 52,95 | 3. Land |
| GF | Französisch-Guayana | 52,95 | 3. Land |
| PF | Französisch-Polynesien | 52,95 | 3. Land |
| GE | Georgien | 52,95 | 3. Land |
| GI | Gibraltar | 52,95 | 3. Land |
| GD | Grenada | 52,95 | 3. Land |
| GL | Grönland | 52,95 | 3. Land |
| GP | Guadeloupe | 52,95 | 3. Land |
| GU | Guam | 52,95 | 3. Land |
| GT | Guatemala | 52,95 | 3. Land |
| GN | Guine | 52,95 | 3. Land |
| GW | Guinea-Bissau | 52,95 | 3. Land |
| GY | Guyana | 52,95 | 3. Land |
| HT | Haiti | 52,95 | 3. Land |
| HN | Honduras | 52,95 | 3. Land |
| HK | Hong Kong | 52,95 | 3. Land |
| IN | Indien | 52,95 | 3. Land |
| IL | Israel | 52,95 | 3. Land |
| JM | Jamaika | 52,95 | 3. Land |
| JP | Japan | 52,95 | 3. Land |
| YE | Jemen | 52,95 | 3. Land |
| JO | Jordanien | 52,95 | 3. Land |
| KY | Kaiman-Inseln | 52,95 | 3. Land |
| KH | Kambodscha | 52,95 | 3. Land |
| CM | Kamerun | 52,95 | 3. Land |
| CV | Kap Verde | 52,95 | 3. Land |
| KZ | Kasachstan | 52,95 | 3. Land |
| QA | Katar | 52,95 | 3. Land |
| KG | Kirgisistans | 52,95 | 3. Land |
| KI | Kiribati | 52,95 | 3. Land |
| CO | Kolumbien | 52,95 | 3. Land |
| KM | Komoren | 52,95 | 3. Land |
| KP | Korea, Demokr.VR | 52,95 | 3. Land |
| KR | Korea, Republik | 52,95 | 3. Land |
| CU | Kuba | 52,95 | 3. Land |
| KW | Kuwait | 52,95 | 3. Land |
| LA | Laos (Demokratische Volksrepublik Laos) | 52,95 | 3. Land |
| LS | Lesotho | 52,95 | 3. Land |
| LB | Libanon (Libanesische Republik) | 52,95 | 3. Land |
| LR | Liberia | 52,95 | 3. Land |
| LY | Libyen (Libysch-Arabische Dschamahirija) | 52,95 | 3. Land |
| MO | Macao | 52,95 | 3. Land |
| MG | Madagaskar | 52,95 | 3. Land |
| MW | Malawi | 52,95 | 3. Land |
| MV | Malediven (Republik der Malediven) | 52,95 | 3. Land |
| ML | Mali | 52,95 | 3. Land |
| MT | Malta | 29,95 | 3. Land |
| MA | Marokko | 52,95 | 3. Land |
| MH | Marshallinseln (Republik der Marshallinseln) | 52,95 | 3. Land |
| MQ | Martinique | 52,95 | 3. Land |
| MR | Mauretanien | 52,95 | 3. Land |
| MU | Mauritius | 52,95 | 3. Land |
| YT | Mayotte | 52,95 | 3. Land |
| MK | Mazedonien | 52,95 | 3. Land |
| MX | Mexiko | 52,95 | 3. Land |
| MD | Moldawien (Republik Moldau) | 52,95 | 3. Land |
| MN | Mongolei | 52,95 | 3. Land |
| MS | Montserrat | 52,95 | 3. Land |
| MZ | Mosambik | 52,95 | 3. Land |
| MM | Myanmar | 52,95 | 3. Land |
| NR | Nauru | 52,95 | 3. Land |
| NP | Nepal | 52,95 | 3. Land |
| NC | Neukaledonien | 52,95 | 3. Land |
| NZ | Neuseeland | 52,95 | 3. Land |
| NI | Nicaragua | 52,95 | 3. Land |
| AN | Niederländische Antillen | 52,95 | 3. Land |
| NU | Niue | 52,95 | 3. Land |
| MP | Nordliche Mariannen Insel | 52,95 | 3. Land |
| NF | Norfolk Inseln (Kingston) | 52,95 | 3. Land |
| OM | Oman | 52,95 | 3. Land |
| PK | Pakistan | 52,95 | 3. Land |
| PW | Palau | 52,95 | 3. Land |
| PA | Panama | 52,95 | 3. Land |
| PG | Papua Neuguinea | 52,95 | 3. Land |
| PY | Paraguay | 52,95 | 3. Land |
| PE | Peru | 52,95 | 3. Land |
| PH | Philippinen | 52,95 | 3. Land |
| PN | Pitcairn-Inseln | 52,95 | 3. Land |
| PR | Puerto Rico | 52,95 | 3. Land |
| RE | Reunion | 52,95 | 3. Land |
| RW | Ruanda | 52,95 | 3. Land |
| RU | Russland (Russiche Föderation) | 52,95 | 3. Land |
| KN | Saint Kitts und Nevis | 52,95 | 3. Land |
| PM | Saint Pierre und Miquelon | 52,95 | 3. Land |
| VC | Saint Vincent u. Grenadinen oder St. Vinc. u. Grenadinen | 52,95 | 3. Land |
| SB | Salomonen | 52,95 | 3. Land |
| WS | Samoa | 52,95 | 3. Land |
| SM | San Marino | 52,95 | 3. Land |
| ST | Sao Tome und Principe | 52,95 | 3. Land |
| SA | Saudi Arabien | 52,95 | 3. Land |
| SC | Seychellen | 52,95 | 3. Land |
| SL | Sierra Leone | 52,95 | 3. Land |
| SH | St. Helena | 52,95 | 3. Land |
| LC | St. Lucia | 52,95 | 3. Land |
| SD | Sudan | 52,95 | 3. Land |
| ZA | Südafrika | 52,95 | 3. Land |
| SJ | Svalbard und Jan Mayen | 52,95 | 3. Land |
| SZ | Swasiland | 52,95 | 3. Land |
| SY | Syrische Arabische Republik | 52,95 | 3. Land |
| TW | Taiwan | 52,95 | 3. Land |
| TJ | Tadschikistan | 52,95 | 3. Land |
| TK | Tokelau | 52,95 | 3. Land |
| TO | Tonga | 52,95 | 3. Land |
| TT | Trinidad Und Tobago | 52,95 | 3. Land |
| TN | Tunesien | 52,95 | 3. Land |
| TM | Turkmenistan | 52,95 | 3. Land |
| TC | Turks- und Caicosinseln | 52,95 | 3. Land |
| TV | Tuvalu | 52,95 | 3. Land |
| TR | Türkei | 52,95 | 3. Land |
| UA | Ukraine | 52,95 | 3. Land |
| UY | Uruguay | 52,95 | 3. Land |
| US | USA | 52,95 | 3. Land |
| UZ | Usbekistan | 52,95 | 3. Land |
| VU | Vanuatu | 52,95 | 3. Land |
| VA | Vatikanstadt | 52,95 | 3. Land |
| VE | Venezuela | 52,95 | 3. Land |
| AE | Vereinigte Arabische Emirate | 52,95 | 3. Land |
| WF | Wallis und Futuna | 52,95 | 3. Land |
| CX | Weihnachtsinsel (AUS) | 52,95 | 3. Land |
| CF | Zentralafrikanische Republik | 52,95 | 3. Land |
| CY | Zypern | 29,95 | 3. Land |
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