at the moment it is not possible to update Commander 1.
I also don't quite understand what feedback should be done wrong. I guess that you are using the system with 700 routes so that it occasionally collapses.
If you enter the matrix yourself, you determine which route will be blocked against each other. The system only compares the feedback devices used on each route and the routes that use the same feedback signals are locked against each other in the automatic matrix adjustment. Perhaps the fault is to be found here.